- Shipping is FREE to GCC countries (UAE, KSA, Bahrain, Kuwait, Oman & Qatar)
- Shipping to Non-GCC countries is at a fixed fee of USD 35
We process and ship all our orders 5 days a week, with the exception of Saturdays & Sundays and UAE Public Holidays.
Same day delivery is available for UAE customer only with the exception of Saturdays & Sundays and UAE Public Holidays; all orders must be received by 12pm to secure this service.
If a customer is not happy with their purchase, they may obtain a full refund or exchange within 30 days of receipt of the goods. Satisfaction is always a top priority and as such each query is addressed individually to the best of our ability.
All refunds will be issued as coupon codes, which will be valid for 6 months. This will exclude shipping costs (with the exception of faulty items), which we deduct to cover the cost of our collection service.
Sale items are not eligible for returns/exchanges.